Heather Conklin is GM of Salesforce’s Trailhead business, responsible for all product, engineering, marketing, and GTM for Trailhead, myTrailhead, and the Trailhead Community. Prior to this, she led Salesforce’s Integrated Customer Experience group, focused on helping customers achieve the Customer 360 vision across all Salesforce products.
Heather created the Salesforce Associate Product Manager program in 2018 to build and grow future product leaders at Salesforce and she continues to lead the program today.
Heather graduated with a BS, Marketing and Logistics / Supply Chain Management from University of Maryland.
